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Managing Online Channels – Klepierre, Germany

The Challenge

Klepierre was looking for a more efficient and effective way to streamline and manage their online channels for the German portfolio.

The Solution

We were brought in to strategically plan, manage, implement and monitor engagement to improve performance of online channels. We utilised our proprietary i-Engage™ platform to manage and benchmark this process – and in just four months we moved the client’s Dresden centre from #62 to #1 in engagement in the country, with similarly impressive results across the portfolio.